Cancellation and refund policy
Cancellation and refund policy:
We understand that plans can change, and sometimes it becomes necessary to cancel or reschedule a tour or photography workshop. At Kapil Sharma Photography, we have a cancellation policy in place to address such situations. Please familiarise yourself with the following details regarding our cancellation policy:
- Cancellation Period:
– Tours and Workshops: If you need to cancel your participation in a wildlife trip or photography workshop, we require a minimum cancellation notice of 25 days before the scheduled start date. This allows us enough time to make necessary arrangements
– Private Tours: For customised private tours, the cancellation notice period may vary depending on the specific arrangements made. Our team will provide you with the applicable cancellation terms at the time of booking.
- Cancellation Charges:
– For our Guided Photo tours and Wildlife group tours
- 100% of the tour cost to be paid before the tour starts. Payment can be made in two installments. Maiden installment at the time of booking and remaining 30 days before the tour commences. We also provide a Credit note which you can issue against cancellation/refunds depending upon the time you cancel.
- 50% of the tour cost will be Non refundable at any cost as the safari permits once booked are non transferable and non refundable. This is sadly not under our control as its the forest departments rule in india and hence the strict cancellation policy
- Balance 50% of the total tour cost is refundable/credit note if cancelled 25 days prior to the tour date.
- 30% of the total tour cost is refundable/credit note if cancelled between 24th to 15 days prior to the tour date.
- No refund or Credit note can be issued if canceled within 15 days of the tour date or No Show.
- The refund/credit note request shall be in written format and must be mailed to biz@kapilsharmaphotography.in
-For Photography workshops (Photo Paathshala with Kapil)
Refunds for the workshop shall be made in terms of “Credit note” only.
If you wish to cancel the workshop due to any unlikely circumstances, we will provide you a
- 100% credit note of the total advance amount shall be provided if cancelled 6 days before the Paathshala commencement date, which can be utilised for further rescheduling the workshop or use any of our services including the photo tours.
- 50% credit note of the total advance amount shall be provided if cancelled between 5th to 3rd day before the Paathshala commencement date.
- We cannot provide you any credit note or refund if you cancel the Paathshala between 0 to 3 days of workshop commencement.
- • The credit note request shall be in written format and must be mailed to biz@kapilsharmaphotography.in
Please get in touch with us if you have any questions about the same.
– For our Customised vacations: The cancellation charges for private tours will be communicated to you at the time of booking, and they may vary depending on the complexity of the itinerary and the arrangements made.
- The refund/credit note request shall be in written format and must be mailed to biz@kapilsharmaphotography.in
- Refunds and Credits:
The date of E-Mail communication of intent to cancel/issue a credit note is considered as the date for calculation of the refund. The date of cancellation fee is counted from the day of tour commencement.
Refunds shall be made within 4 – 8 working days to the same account via which the payment was made.
- Transferability:
– Tours and Workshops: In some cases, if you are unable to attend a trip or workshop, you may transfer your reservation to another person (if its a herping or a birding trip) who meets the eligibility criteria and fulfils any prerequisites, subject to our approval and notification within a reasonable time frame.
– Customised Vacations: The transferability of private tours will depend on the circumstances and will be assessed on a case-by-case basis. Please contact our team to discuss any transfer requests.
- Force Majeure:
– In exceptional circumstances beyond our control, such as natural disasters, political unrest, or pandemics, we reserve the right to cancel or reschedule trips and workshops. In such cases, we will make every effort to provide suitable alternatives or offer a refund or credit for future use, depending on the circumstances.
We strongly recommend reviewing our cancellation policy before making a booking with our services. Our policy aims to ensure fairness to all participants while considering the commitments and costs involved in organising these experiences. If you have any further questions or need clarification, please don’t hesitate to contact our team.By opting to any of our photography and/or travel services, it is considered that you have read and deemed accepted the above cancellation policy.